At FrozenFry, we offer a 24 Hours money back guarantee. If you sign up for FrozenFry and find that it’s not a perfect fit, please send a cancellation request by Providing Support Ticket or Send Us Email on [email protected]
To cancel your subscription, we will need the following information: your billing information (name, transaction ID, etc.), email address, login name, and a brief comment explaining if you would like a refund.
If your cancellation request comes from the email address other than registered email address we will ask you additional information including but not limited to: registered email, Package type, Your Username, billing date etc.
We will refund your money if a request is made within 24 Hours after your billing date.
Your refund request will typically be processed within 3 days of receiving it. The refund for the net price of your claim will be processed through the same method as the original payment.